Public Information Officer Mary Swaney

Update July 27, 2020: Amended Reopening Plan is Effective Today.

Amended Vacation Rental Reopening Plan for Monroe County
New Capacity Limitation, Local Manager Requirements and Signage Requirements

Effective July 27, 2020

Governor DeSantis’ Executive Order 20-123 allows vacation rentals to operate only within a county with a safety plan for vacation rental operations approved by the Department of Business and Professional Regulation (DBPR). Monroe County sent a vacation rental reopening plan to the DBPR in late May. The plan was approved, thereby allowing vacation rentals to reopen on June 1 with sanitation requirements and other safety measures.

To protect against the spread of COVID-19 at gatherings known to be held at vacation rental properties, Monroe County approved changes to the vacation rental reopening plan for submittal to the DBPR to add capacity limitations, local management and signage requirements. Once approved, the restrictions will remain in effect until the Governor removes statewide restrictions on vacation rentals.

These safety requirements are not optional. Vacation rental operators that do not wish to meet the reopening requirements may choose not to rent their properties until the Governor otherwise removes statewide restrictions.

Capacity Limitation:
Countywide, capacity for vacation rental property will be limited to two people per bedroom plus two, meaning a two-bedroom vacation rental can have a maximum occupancy of six people. That maximum includes everyone that can be at the home – no additional visitors are allowed on the vacation rental property. An exception is within Islamorada, where an additional two people can visit the property beyond the maximum capacity of two people per bedroom allowed by the Village’s vacation rental ordinance.

Local Manager:
Vacation rental units shall have a local vacation rental manager, who resides within that section of the unincorporated area of the county (Upper, Middle, and Lower Keys) or within the municipality where the vacation rental unit is located. The manager shall be available 24 hours per day, seven days a week for the purpose of promptly responding to complaints regarding conduct or behavior of vacation rental occupants or alleged violations.

Signage Requirements:
The name and telephone number of the vacation rental manager must be posted on a sign that can be read from the street. The signage requirement will enable neighbors, law enforcement and code compliance to direct complaints about noise, excessive occupancy, and other violations to the manager. The signage is the responsibility of the vacation rental operator; signs will not be provided by the local municipality or the county. Islamorada recommends that the sign be placed as near the right-of way as possible to ensure it can be read from the street.

Reporting Non-compliance or Complaints:
To report non-compliance, problems or complaints, people should first call the vacation rental manager listed on the sign at the property. If unable to contact the manager, local code compliance is the secondary option.

Code compliance numbers for reporting violations:

• Islamorada Code Compliance: 305-664-6435
• Unincorporated Monroe County Dedicated Non-Compliance Number: 305-289-2819
• Key West 24-hour Code Compliance Number: 305-809-1101
• Marathon Code Compliance: 305-289-5024
• Key Colony Beach Code Compliance: 305-289-1212, ext. 3
• Layton Code Compliance: 305-664-4667

If unable to contact the vacation rental manager after hours or weekends with issues needing immediate attention, calls can be addressed to the Monroe County Sheriff's Office non-emergency number at 305-296-2424 for unincorporated Monroe County, Marathon, Layton, and the Village of Islamorada, and for the City of Key West contact Key West Police Department at 305-809-1000.