How to pay fees on an existing application?

STEP 1: Home Page. Log into your Portal Account using the “Sign In” link.

Step 1 Sign In

STEP 2: Click the “My Items” link then expand the desired section by clicking on the arrow to the left of the title.

1 My Items

STEP 3: Click the “Pay Fees” shortcut button on the appropriate application for which you need to pay.

2 Pay Fees

STEP 4: The list of Application Fees will populate and display both paid and outstanding fees. The “Total Amount Owing” is due. Click the “Make Payment “ button. You will be brought to our 3rd party payment gateway.

REMINDER: Convenience Fees apply; $0.75 if using a check or 3.5% of the total fee if using a Credit Card. Other payment options if you prefer: you may contact our Cashier over the phone and we will accept your Credit Card payment with a Convenience Fee of 2.75% of the total fee, mail a check to the Village, or visit the Administration Office and pay with cash, credit card, or check.

3 Make Payment

STEP 5: Ensure the Payee Information and Billing Address sections match what your bank has on file for your method of payment. These fields are editable if necessary. The Credit Card section is expanded by default. If you prefer to pay by ACH/Check, click on that section and it will collapse the Credit Card section and expand the check section.

Input your payment information. IMPORTANT NOTE: DO NOT use any dashes, slashes, or spaces when inputting your payment information!

Click “Submit”.

Step 5 Payment Gateway

STEP 6: Once your payment is submitted, you will be brought back to CityView. Click the “Continue” button and the entire summary of your application will populate.

14 Continue Button

Step 14 Permit Application Summary

STEP 7: If you want to print your receipt, scroll down on the Summary Page to the “Documents & Images” Section. There you will find links to all of your uploaded documents for viewing or printing purposes.

15 Documents

STEP 8: Sign Out. Use the “Sign Out” link to close out your CityView session.

Step 1 Sign In

Show All Answers

1. Why register for CityView Portal?
2. How to create and activate a portal account?
3. How to register for contractor license? (Required to do work in the Village)
4. How to renew contractor license? (Required Annually)
5. How to renew your planning applications? (Vacation Rental, Dog Friendly Restaurant, A-Frame Sign)
6. How to add a contact to an existing application?
7. How to link portal accounts?
8. Why can't I find my Building Permit or Planning Application?
9. Where can I find forms?
10. How to electronically sign and notarize forms and documents?
11. How to submit a building permit application?
12. How to submit a planning application?
13. How to file a code enforcement complaint?
14. How to apply for a political signage permit?
15. How to save your application to complete at a later time?
16. How to pay fees on an existing application?
17. How do I obtain my Permit Card?
18. How to request annual fire inspection? (Commercial Buildings)
19. How to request a fire & life safety inspection? (Vacation Rentals)
20. How to request a building inspection?
21. How to cancel an inspection request?
22. How to submit corrections or additional documents?
23. How to upload documents?
24. How to add a contact to an electronically submitted application?
25. How to submit a revision to a building permit application?
26. How to request a permit extension?
27. How to renew an expired permit?
28. How do I use a mobile device to submit via portal?