Why register for CityView Portal?

Simply put, convenience and security.


Registering and signing in, lets the system know who you are. Hyperlinks make navigation more efficient. Use “My Account” to edit your contact information or change your password. If you are a contact on an application, the system can take you directly to your pertinent information by using the hyperlink “My Items”.

Security Levels:

Non- Registered Portal User can only “view” Property Information Summary. And only a summary of Building and Planning applications as well as Code Compliance Cases are visible.

Registered Portal User not only has the same privilege as a Non-Registered Portal User but also can complete the processes for submitting a code complaint, applying for a building permit, and submitting a planning application.

Once you are a Registered Portal User AND are a “Contact” on any applications or cases, your privileges are expanded even further. Now you can upload and view additional documents, pay fees, request/cancel inspections, and much more on those applications of which you are a contact.

Can you imagine if we allowed the Public access to any application/case? We don’t want just anyone scheduling or canceling your inspections or viewing your documents now, do we? If a Non-Registered Portal User or Registered Portal User who is NOT a Contact on an application needs more information, they can submit a Public Records Request.

Visit the CityView Portal if you are ready to register.

Show All Answers

1. Why register for CityView Portal?
2. How to create and activate a portal account?
3. How to register for contractor license? (Required to do work in the Village)
4. How to renew contractor license? (Required Annually)
5. How to renew your planning applications? (Vacation Rental, Dog Friendly Restaurant, A-Frame Sign)
6. How to add a contact to an existing application?
7. How to link portal accounts?
8. Why can't I find my Building Permit or Planning Application?
9. Where can I find forms?
10. How to electronically sign and notarize forms and documents?
11. How to submit a building permit application?
12. How to submit a planning application?
13. How to file a code enforcement complaint?
14. How to apply for a political signage permit?
15. How to save your application to complete at a later time?
16. How to pay fees on an existing application?
17. How do I obtain my Permit Card?
18. How to request annual fire inspection? (Commercial Buildings)
19. How to request a fire & life safety inspection? (Vacation Rentals)
20. How to request a building inspection?
21. How to cancel an inspection request?
22. How to submit corrections or additional documents?
23. How to upload documents?
24. How to add a contact to an electronically submitted application?
25. How to submit a revision to a building permit application?
26. How to request a permit extension?
27. How to renew an expired permit?
28. How do I use a mobile device to submit via portal?